What are the emergency response guidelines?

To put it bluntly, it is an operation manual with clear priorities and direct implementation that is sorted out in advance for various possible emergencies. Its core function is to help people avoid having to think about countermeasures temporarily in extreme panic scenarios. They can minimize losses by following the established procedures.

A while ago, I participated in a fire drill in my business district and read the mall's emergency response guide. From the first second when the fire alarm was triggered, who should sound the global alarm, who should take the fire escape and knock on the door at each floor to evacuate, who should cut off the main gas valve, and who should contact the firefighters to accurately report the fire point and the situation of the trapped people. Even the words to comfort frightened customers were clearly listed. If something happens, everyone will know what they should do, so that there will be no chaos.

Don’t think that these are things that are only used in public settings. As small as community clinics, there must be emergency response guidelines for anaphylactic shock. In case a patient reacts after being vaccinated or taking medication, everything from the dose of epinephrine to the time point of dialing 120 and the information that needs to be communicated simultaneously when sending to the hospital is very stuck, and there is no room for improvisation.； As large as the space launch site, the abnormal abort process before launch and the troubleshooting guide after liftoff are all based on the data of countless tests. A second difference may lead to an irreversible accident.

Of course, there are also many front-line operators who complain that many of the guides that are divorced from reality are simply empty shelves. I heard from a friend who went to the emergency exit that there was an early forest fire prevention guideline in mountainous areas, which required forest rangers to report the fire as soon as possible and wait for approval before handling it. However, the fire on the mountain can spread half of the mountain in a few minutes. By the time the approval comes, the best period of fighting will have been missed. This kind of guideline made up of brains will do bad things.

Because of this, today's serious and easy-to-use emergency response guides are no longer written in the office. They have to be repeatedly polished by front-line operators. They are updated at regular intervals based on drill feedback and actual accident handling experience, and even deliberately leave room for flexible handling - after all, emergencies are always more complicated than the preset script. The guide is a crutch, not a rope to tie up the hands and feet.